Written by Justin “Love” Lofton

Understanding Our Price Match Guarantee: When Can You Claim It?

Have you ever spotted a product at a lower price after making a purchase with us? You're not alone. Our price match guarantee could be your ticket to getting that difference back in your pocket. But not every price difference qualifies, and timing matters more than you might think. Understanding exactly when you can claim this benefit will help you shop with confidence and keep more money where it belongs—with you.

Key Takeaways

• Price match claims require identical items with the same make, model, size, and color.
• Claims must be submitted within 15 days of purchase with concrete proof of lower price.
• Third-party sellers, clearance items, and Black Friday deals are excluded from price matching.
• Provide evidence via screenshot, link, or printed ad showing the competitor's current lower price.
• Price match guarantees are suspended during certain promotional periods to maintain fair pricing.

How Our Price Match System Works

While many retailers make you jump through hoops to save money, our price match guarantee puts you in control of your shopping budget.

You'll never overpay when you shop with us—our commitment to competitive pricing guarantees you always get the best deal.

Here's how it works: Found an identical item cheaper elsewhere? Simply provide proof of the lower price through a screenshot, link, or printed ad.

We'll verify that the items match exactly in make, model, size, and color before processing your refund for the difference.

Eligibility Requirements for Price Match Claims

Now that you understand how our price match system works, let's talk about what makes your request eligible for approval. Our price-match guarantee hinges on several key criteria that protect both you and us.

First, you must identify an identical item—same make, model, and color—at a qualifying competitor's store. Don't waste time with different specifications; they'll be rejected instantly.

Product identity is non-negotiable. Only exact matches qualify—the slightest difference means automatic rejection.

You'll need concrete proof of the lower price through screenshots, links, or printed ads. Time limits are non-negotiable—submit your claim within our 15-day window to receive a refund of the difference.

Be aware of exclusions in our retailer's policies: third-party sellers, Black Friday deals, and other promotions typically don't qualify.

Common Exclusions and Limitations to Be Aware Of

Despite our commitment to competitive pricing, you should know that certain situations fall outside our price match guarantee. Understanding these restrictions upfront will save you time and potential disappointment when seeking price protection.

1. Non-identical items - Even minor differences in model, color, or size will disqualify your price matching request.
2. Third-party seller prices - We only match prices directly from authorized retailers, not marketplace sellers.
3. Clearance items and limited-time sales - Special promotions or items being discontinued aren't eligible for matching.
4. Promotional periods - During high-volume shopping events like Black Friday, our price match guarantee is temporarily suspended.

We've designed these exceptions to maintain fair competitive prices while protecting our ability to serve you better long-term.

Tips for Successfully Submitting Your Price Match Request

Successfully securing a price match comes down to how well you prepare your request. Start by gathering concrete proof of the lower price from a qualifying competitor—screenshots, ads, or direct links work best. Act within the retailer's specific timeframe, typically 14 days from purchase, to guarantee your adjustment isn't denied.

Verify that your item is absolutely identical to the competitor's offering. Model numbers, color, and size must match perfectly. Review the item's policies carefully before submitting, as exclusions often apply to clearance events or refurbished merchandise.

During holiday shopping seasons, you'll gain an advantage with extended price match windows. Many retailers honor adjustments until early January on qualifying items purchased during the holiday period—maximizing your savings potential when prices fluctuate.

Frequently Asked Questions

How Long After Purchase Can I Price Match?

You'll typically have 14-30 days to price match your purchase, depending on the retailer. Target gives you 14 days, Costco offers 30, and Best Buy extends to 60 days for members.

What Are the Rules for Price Match?

You'll need identical products, proof of competitor pricing, and must request within 14-30 days of purchase. Remember, major sales events like Black Friday are typically excluded from price matching eligibility.

Can I Get a Refund if an Item Drops in Price After You Purchase It?

You're in luck—many stores offer price protection when prices drop post-purchase. You'll need to check each retailer's specific timeframe, which ranges from 14 to 60 days. Act quickly!

Does a Retailer Have to Honor a Mismarked Price?

No, retailers aren't legally required to honor mismarked prices. You'll find most stores reserve the right to correct pricing errors before completing your transaction, though some may honor mistakes for goodwill.