Do We Price Match Competitors? Your Questions Answered Here
Do We Price Match Competitors? Your Questions Answered Here
You've asked about our price match policy, and we've got good news. Yes, we do match competitors' prices on identical items, helping you get the best deal without shopping around. But there are specific requirements and a few exceptions you should know about. Understanding exactly how our price match works—from which retailers qualify to when we can't honor it—will guarantee you never overpay for products you love.
Key Takeaways
- We offer price matching for identical items (exact brand, model number, and color) from our list of Qualified Competitors.
- Price matching is available for new, in-stock items only, excluding clearance, refurbished, or open-box merchandise.
- Requests must be made pre-purchase with valid proof of lower price either in-store or online.
- Price adjustments are honored within 15 days of purchase with a limit of one price match per item.
- Price matching is suspended during holiday periods like Black Friday (November 20-December 1) and other major sales events.
Our Price Match Policy: What Qualifies and What Doesn't
When it comes to saving money on your purchases, our price match policy can be a powerful tool in your shopping arsenal.
We'll match identical items from major retailers when they offer a competitor's lower price, but specific conditions must be met.
For products to be eligible for price matching, they must match exactly in brand, model number, and color.
Our price match guarantee covers only new items that we sell directly, and in-stock items at competitors. You'll need to provide proof of the lower price when you request a price match.
Price matching is limited to new, in-stock items we sell directly. Valid proof of competitor pricing required.
Remember that exclusions apply. We don't match prices on clearance, refurbished, or open-box items.
Price matching policies don't extend to Marketplace Sellers or during holiday periods like Thanksgiving.
You're limited to one price match per identical item per customer.
How to Request a Price Match: Online and In-Store Options
Now that you understand what qualifies for our price match policy, let's explore how to actually request one.
For in-store price match requests, simply bring the competitor's ad or proof of lower price to the checkout counter along with your identical item.
Our Best Buy personnel will verify the pricing before processing your purchase.
If you're shopping online, gather evidence of the lower price (such as a link to the competitor's website) and contact us through our Chat feature.
Remember that all price match requests must be made pre-purchase—you can't buy first and match later.
Need a price adjustment after buying? We'll honor price changes within 15 days of your purchase for eligible items.
Just remember: one price match per identical item per customer.
Eligible Competitors and Documentation Requirements
So who exactly qualifies as a competitor for price matching?
We only honor price match requests from our list of Qualified Competitors, which includes major local retailers and select online stores.
Price matching is only available for items sold by our curated list of Qualified Competitors, including select brick-and-mortar and online retailers.
When submitting your request, documentation requirements vary by channel.
For online price matching, you'll need to provide a link to the competitor's ad showing the identical item (same brand, model number, and color).
In-store requests require a physical ad or printout for verification.
Special Considerations and Seasonal Exceptions
While our price match policy applies throughout most of the year, certain seasonal periods and special events come with exceptions you should know about.
During holiday periods like November 20-December 1, price matching is suspended to maintain pricing consistency during major sales events.
You'll find that Black Friday deals and other promotional prices are typically excluded from price adjustments. When requesting price matching for online purchases, provide competitor pricing evidence through live chat before proceeding.
Remember that we only honor prices from qualified retailers during the same timeframe.
During promotional periods, price matching may be limited to regular-priced items only—clearance and discounted merchandise won't qualify.
These seasonal exceptions help minimize price discrepancies while ensuring fair competition during busy shopping seasons.
Frequently Asked Questions
Does Walmart's Price Match Other Competitors?
No, Walmart doesn't price match competitors anymore. This policy ended about five years ago. They now focus on maintaining consistently low prices rather than matching other retailers' pricing.
What Items Are Excluded From Walmart's Price Match?
Walmart won't price match clearance items, Black Friday deals, third-party marketplace sellers, out-of-stock items, limited-time offers, membership-only pricing, or promotions for select customer groups.
How to Compare Prices With Competitors?
Compare identical products, check competitor websites for current in-stock prices, document lower prices with screenshots, and monitor sales cycles to catch the best deals when price matching.
What Companies Do Price Matching?
Best Buy, Home Depot, and Micro Center actively offer price matching on identical products. Walmart's discontinued their policy, while Target now limits matches to their own website and local stores.
